This Privacy Policy explains how Redwood Event Center (“we”, “our”, or “us”) collects, uses, shares, and protects information when you visit our website www.redwoodeventcenter.com (the “Site”), contact us, or interact with us through online forms or advertising.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you voluntarily submit it:
- Contact Information — such as your name, email address, phone number, and company name (when you fill out forms or request information)
- Event or Service Interest Details — such as event type, estimated guest count, or preferred dates if submitted via inquiry forms
We do not collect sensitive information like credit card numbers through our website.
2. How We Collect Information
We collect information via:
- Zoho CRM Forms — When you submit an inquiry or contact form, the data is securely transmitted to and stored within our Zoho CRM system.
- Facebook Pixel — For measuring and optimizing our marketing campaigns. This tracks actions such as form submissions or page views and helps us deliver more relevant ads.
- Google Tag Manager — For managing tags and analytics tools across the site efficiently. It does not collect personal data on its own but may load other tools that do.
We do not use traditional browser cookies to track users.
3. How We Use Your Information
We use the information we collect for:
- Responding to inquiries or quote requests
- Managing event bookings or service consultations
- Marketing and advertising purposes, including remarketing via Meta (Facebook/Instagram)
- Analyzing website performance to improve user experience
We do not sell or rent your personal data to third parties.
4. Sharing Your Information
We only share your information in the following ways:
- Zoho CRM — for secure internal use and customer relationship management
- Third-Party Marketing Tools — including Facebook Ads and Google Analytics for marketing and performance tracking
- Trusted Service Providers — who help us manage or analyze our business (e.g., web developers or advertising consultants), bound by confidentiality obligations
We do not share your information with unknown third parties, and we never sell your data.
5. Data Security
We implement reasonable and appropriate security measures to protect your personal data, including secure servers, encryption, and access controls. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information submitted through the site only as long as necessary for operational, legal, or business purposes. You may request data deletion at any time (see below).
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing emails or targeted advertising
To exercise any of these rights, contact us at:
📧 sales@redwoodeventcenter.com
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect information from anyone under 13 years old.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
📧 sales@redwoodeventcenter.com
🌐 www.redwoodeventcenter.com
